Shipping and Returns

Shipping Policy

Processing Time: Orders are typically processed within 3-5 business days after payment confirmation. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Methods: We offer a range of shipping options for domestic and international orders. Choose your preferred method during checkout.

Shipping Rates: Shipping costs are calculated based on the destination, weight of items, and chosen shipping method. Rates are displayed at checkout for your convenience.

Estimated Delivery Time: Delivery times vary depending on the shipping method and destination. Estimated delivery times are provided during checkout. Please note that international orders may experience longer delivery times due to customs processing.

Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this information to monitor the status and expected delivery date of your package.

Lost or Damaged Items: We take utmost care in packaging your items securely. However, we are not liable for lost or damaged items during transit. If your order arrives damaged, please contact us within 48 hours with photos of the damaged items and packaging.

Address Accuracy: Ensure that your shipping address is accurate and complete. We are not responsible for delays or misdelivery caused by incorrect addresses provided by customers.

Return & Exchange Policy

All Sales Are Final: Due to the nature of our metaphysical products, all sales are final. We do not accept returns, exchanges, or cancellations. Please review your order carefully before completing your purchase.

Defective or Incorrect Items: In the rare event that you receive a defective or incorrect item, please contact us within 7 days of receiving your order. Provide detailed information and photos, and we will work to resolve the issue promptly.

Refunds and Exchanges: Refunds or exchanges are not offered for any reason, except in the case of defective or incorrect items. If eligible, we will issue a replacement or refund at our discretion.

Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please ensure your order is accurate before completing the purchase.

Contact Information: For any questions or concerns regarding our shipping and return policy, please contact us at start@weho.com.

By completing a purchase with Magic WeHo, you agree to adhere to the terms outlined in this shipping and return policy. We appreciate your understanding and thank you for choosing us for your metaphysical needs.